Shipping policy
FREE SHIPPING ON ORDERS OVER $75
- United States — $4.87 flat rate
- Canada, United Kingdom, Europe, Australia & New Zealand — $6.99 flat rate
- Printed and shipped within 1 to 2 business days
- Most US orders arrive within 5 to 7 business days of ordering
- UK, Europe, Canada, Australia and New Zealand: usually 5 to 12 business days, depending on the destination
- Rest of the world: 10 to 30 business days
- You get a tracking link the moment it ships
- Guaranteed safe and secure checkout
All SOUNDOSE products are printed to order.
Where orders are printed
Orders for the United States are printed in the USA. Orders for Europe, the United Kingdom, Canada, Australia and New Zealand are printed regionally, which shortens delivery times and avoids most customs charges.
Customs and import fees
Most orders are printed in the destination region and do not cross a customs border. Where an order does cross a border, the destination country may charge import VAT, duties or handling fees on delivery. These charges are set by the destination country, are the responsibility of the customer, and cannot be predicted or refunded by us.
Shipping address
Orders are shipped to the address entered at checkout. SOUNDOSE is not responsible for orders that cannot be delivered because the address provided was incorrect or incomplete.
Lost or damaged shipments
If your order is lost in transit by the carrier or arrives damaged, contact support@soundose.com with your order number (and photos in the case of damage) and we will arrange a replacement or refund in accordance with our Refund Policy.
Returns and refunds are handled according to our Refund Policy. Nothing in this policy limits any non-excludable statutory rights under the laws of your state or country.
Questions about shipping: support@soundose.com.